We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Telephone
• Snail Mail

Email:

For all  orders and inquiries:
greatcak@greatcakestoremember.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. A Cake To Remember customers may also use the provided telephone number to contact the owner during regular business hours:

Business Hours:  Monday - Thursday  3:30 p.m. - 7:00 p.m. (CST)

                         Friday 9:00 a.m. - 5:00 p.m.  (CST)

                        Saturday 10:00 a.m. - 4:00 p.m. (CST)

  We do not process orders on weekends and on the following holidays.

• New Year's Day             
• Memorial Day (observed)
• 4th of July (observed)
• Labor Day
• Thanksgiving Day
• Christmas Day

Telephone:

Live Customer Care Center

1-712-663-4221
Monday to Thursday   3:30 p.m. to 7 p.m. (CST)

Friday   9:00 a.m. to 5:00 p.m. (CST)

Saturday   10:00 a.m. to 4:00 p.m. (CST)

Weekends and federal holidays, please leave a message.  The owner will contact you within 24 hours of the first business day.

Mail:

Send your inquiries to:

A Cake To Remember
Attention: Customer Care Center
10997 200th Street
Westside, Iowa, USA
51467